# pettikada.live > Step inside a Kerala pettikada that runs fully digital: billing (POS), online store, WhatsApp bot, customer book, marketing and reports. Tap around and see how it works. pettikada.live is a digital model of a Kerala neighbourhood shop (a "pettikada"). It shows how a small local business runs when billing, online orders, customer records and marketing are all digital. The team behind it builds these tools for real shops and restaurants in Kerala, India. The shop on the site is a demo and its live activity uses made-up data. - Website: https://pettikada.live/ - Instagram: https://www.instagram.com/pettikada.live/ - Ask for a demo: https://ig.me/m/pettikada.live - Area served: Kerala, India - Languages: Malayalam and English ## Services ### Billing (POS) Bill in seconds, even at rush hour. Tap the items, take cash, card or UPI, and print the bill. It runs on a phone, a tablet or a computer, so the counter can be as small as the shop. - Fast billing with cash, card and UPI - GST-ready printed bills - Close the day in one tap - More: https://pettikada.live/#svc-pos ### Online store Your shelves, open 24 hours. The same products and stock as the billing counter, on a shop link your customers can open on their phone and order from. - One stock list for the shop and the website - Customers order from their phone - Your own shop name and link - More: https://pettikada.live/#svc-store ### WhatsApp bot Takes orders while you serve customers. Customers already message the shop on WhatsApp. The bot answers the common questions, takes the order in the chat and sends it to the counter. - Answers price, stock and timing questions - Takes orders inside the chat - Sends order updates by itself - More: https://pettikada.live/#svc-bot ### Customer book (CRM) The pattu book that never gets lost. Every customer, what they buy and what they owe, in one place. No more searching through pages to find who has to pay. - Purchases and dues for every customer - Reminders for pending payments - Know your regulars and what they like - More: https://pettikada.live/#svc-crm ### Marketing Tell the whole town in one tap. Send an offer or a festival wish to the customers who already know the shop, and see how many of them came back. - Offers and wishes sent to your customers - Coupons and loyalty points - See which offer brought sales - More: https://pettikada.live/#svc-marketing ### Delivery and online orders From the counter to the doorstep. Orders from the website and WhatsApp land in one list. Pack them, hand them to the delivery person and let the customer follow along. - All online orders in one list - Assign and track each delivery - Customers get status updates - More: https://pettikada.live/#svc-delivery ### Reports Know your numbers before the shutter comes down. Sales, cash, UPI and stock for the day, on your phone. You can check the shop from home, or from another shop. - Daily sales, cash and UPI totals - Best sellers and slow stock - Low-stock alerts - More: https://pettikada.live/#svc-reports ### AI and custom builds If your shop needs it and it does not exist, we build it. Ask about your business in plain words and get the answer from your own data. And when you have an idea that no ready-made app covers, we build it for you. - An AI helper that answers from your shop data - Custom apps and first versions (MVPs) - Connects with tools you already use - More: https://pettikada.live/#svc-ai ## A day in the digital shop - **7:00 AM, Shutter up.** Yesterday's report is already on the phone. You know what sold and what to restock. - **9:30 AM, First WhatsApp order.** The bot takes the order in the chat and it shows up at the counter. - **1:00 PM, Lunch rush.** Bills go out in seconds. Cash, card and UPI all land in the same report. - **4:00 PM, Stock alert.** Milk is running low. The shop tells you before the shelf is empty. - **6:30 PM, Evening offer.** One tap sends the offer to regular customers. - **10:00 PM, Day close.** One tap, cash matched, shutter down. Home on time. ## Questions ### What is pettikada.live? It is a digital model of a Kerala neighbourhood shop. It shows how a small local business runs when billing, online orders, customer records and marketing are all digital. The team behind it builds these tools for real shops and restaurants in Kerala. ### Is this a real shop? No. The shop and its live activity are a demo that uses made-up data. The tools it shows are real, and you can ask for a demo of any of them. ### What kind of business is this for? Small and medium shops, bakeries, restaurants, supermarkets and textile shops. If you sell to customers over a counter, it fits. ### Do I need everything at once? No. Most shops start with billing, and add the online store, the WhatsApp bot or marketing when they are ready. ### How do I get a demo? Send a message on Instagram at @pettikada.live and tell us what kind of shop you run. ## Pages - [Home](https://pettikada.live/): the interactive shop, all services, and questions - [Sitemap](https://pettikada.live/sitemap-index.xml)